SMS Terms and Conditions

BrightSide Services · Last updated October 3, 2026

These SMS Terms and Conditions apply to the service-related text message (SMS) program offered by BrightSide Services ("BrightSide," "we," "us," or "our"). BrightSide Services is the customer-facing brand for our cleaning and messaging communications.

Program description

When you take part in our SMS program, you may receive service-related text messages such as:

• Booking confirmations
• Appointment reminders
• Scheduling updates
• Payment links related to your service
• Individual customer-service replies
• Post-service feedback requests

This program is limited to service-related communications tied to your bookings and requests. It does not include promotional or marketing messages.

Enrollment and consent

Enrollment requires your affirmative consent. Participation is optional, and consent to receive text messages is not a condition of purchasing any cleaning services. The planned method of obtaining consent is explicit verbal permission during a booking call, which is documented in your customer record.

Message frequency

Message frequency varies based on your bookings and interactions with us.

Message and data rates

Message and data rates may apply, depending on your mobile carrier and plan.

How to opt out

Reply STOP to unsubscribe at any time. After you send STOP, we may send a single final confirmation message acknowledging your opt-out. After that, you will not receive further text messages from this program unless you opt in again.

How to get help

Reply HELP for help. You can also contact us any time at mrbrightsideservices@gmail.com.

Delivery

Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled in accordance with our Privacy Policy, which explains how we handle your name, phone number, booking information, message history, and consent records — and our commitment that mobile information and SMS consent are never sold or shared with third parties or affiliates for marketing purposes.

Contact us

Questions about these SMS Terms? Email us at mrbrightsideservices@gmail.com.